BigCommerce Integration Package

E-CommerceWorkflow ModeREST API

Overview

The BigCommerce integration package enables seamless data synchronization with BigCommerce stores. Built on BigCommerce's REST API, this package supports products, categories, customers, and sales rules management with both pull (retrieve) and push (create/update) operations.

BigCommerce is a leading SaaS e-commerce platform that provides online retailers with everything they need to build and scale their business. This integration package makes it easy to sync data between BigCommerce and other systems in your tech stack.

Key Features

📦 Product Management

Pull and push products with full catalog data including variants, images, custom fields, and inventory levels.

📂 Category Sync

Retrieve and create category hierarchies to maintain consistent catalog organization across systems.

👥 Customer Data

Synchronize customer information including addresses, customer groups, and custom attributes.

🏷️ Sales Rules

Create and update promotions, discounts, and pricing rules to keep sales campaigns synchronized.

📅 Incremental Sync

Automatic tracking of last sync time to pull only new or updated records, reducing API calls and processing time.

🔄 Workflow Mode

Build complex multi-step integrations with BigCommerce as origin, destination, or intermediate processing step.

Authentication Setup

To use this integration, you need to create API credentials in your BigCommerce store's control panel. Follow BigCommerce's authentication guide to generate:

Client ID - Your application's client identifier
Access Token - API access token with appropriate permissions
Store Hash - Your store's unique identifier

Configuration

{
  "bigcommerce": {
    "apiVersion": "v3",
    "baseUrl": "https://api.bigcommerce.com",
    "headers": {
      "Accept": "application/json",
      "Accept-Encoding": "gzip,deflate,br",
      "Content-Type": "application/json",
      "X-Auth-Token": "YOUR_ACCESS_TOKEN"
    },
    "storeHash": "YOUR_STORE_HASH"
  }
}

Parameter	Type	Required	Description
`apiVersion`	string	Yes	BigCommerce API version (v2 or v3, recommended: v3)
`baseUrl`	string	Yes	BigCommerce API base URL: https://api.bigcommerce.com
`headers`	object	Yes	Request headers including authentication token
`headers.X-Auth-Token`	string	Yes	Your BigCommerce API access token
`storeHash`	string	Yes	Your store's unique hash identifier

Common Use Cases

🔄 Multi-Channel Inventory Sync

Keep product catalogs and inventory levels synchronized between BigCommerce and other sales channels (Amazon, eBay, wholesale platforms) to prevent overselling and maintain consistent product information.

📊 ERP Integration

Connect BigCommerce with your ERP system to sync products, customers, orders, and inventory. Automate order fulfillment workflows and maintain a single source of truth for business data.

🎯 Marketing Automation

Push customer data to marketing platforms like Klaviyo or Mailchimp for segmented campaigns. Sync sales rules and promotions to coordinate email marketing with store discounts.

🏪 Store Migration

Migrate from another e-commerce platform to BigCommerce or vice versa. Pull complete catalog data, customer information, and order history for seamless platform transitions.

📈 Data Warehousing

Extract BigCommerce data to analytics platforms or data warehouses for business intelligence. Pull products, customers, and sales data for comprehensive reporting and analysis.

Best Practices

✅

Use API v3 When Possible

BigCommerce API v3 offers better performance and more features than v2. Use v3 for all new integrations unless you specifically need v2 functionality.

✅

Leverage Incremental Sync

Use the lastUpdate tracking for products and customers to pull only changed data. This significantly reduces API calls and processing time for large catalogs.

✅

Handle Rate Limits

BigCommerce has API rate limits (typically 20,000 requests per hour). Monitor your usage and implement appropriate delays between requests to avoid hitting limits.

✅

Validate Required Fields

When pushing data, ensure all required fields are present and valid. BigCommerce has strict validation rules for products, categories, and customers.

✅

Test in Sandbox First

Use a BigCommerce sandbox store for development and testing. This prevents accidentally modifying production data while building your integration.

Example Integration Flow

Magento to BigCommerce Product Sync

Magento 2 Pull Products

Retrieve products from Magento

→

Transform Data

Map Magento fields to BigCommerce

→

BigCommerce Push Products

Create/update in BigCommerce